Customer Service

Hey, we're here to help!

Please get in touch if you have any questions regarding your purchase, shipping, wholesale orders or if you can't find the answer to any of your questions in our frequently asked questions section.

Use the form or connect with us directly via email hello@bbxcollection.com.

You can call us during business hours at the store: 613-421-4500. If we cannot get to the phone, we'll get back to you as soon as we can.

In your message, please include as much detail as possible: order # (if applicable), your full name, email address and we'll get back to you within 48-72 hours. There may be delays in correspondence during peak periods (holidays). Thank you for your patience.

We look forward to hearing from you!